This option will be grayed out if the most recent update has already been installed or if the file transfer was not successful. Your Kindle will restart twice during the update.
After the first update, you will see Your Kindle is Updating. However, due to the large number of tablets and manufacturers, as well as various ways for entering update mode, we recommend that you read the installation guide, and perform the upgrade only once you have familiarized yourself with the steps.
Bear in mind that, before you get this release, you must check to see if the available firmware is developed for your tablet model and SKU stock keeping unit — if you apply an incompatible software, the device will encounter serious malfunctions and can even be rendered unusable. The photo at the beginning of this message shows mine in the middle. None of my numbers correspond to yours. Could you please help me! I am out of town for another week.
Read an article that I could manually install the update months from now. Is this true? I was never notified! Did not see it till Tuesday the 22nd. Saw it on Facebook! Tried to do updates, but get getting message that my Kindle could not connect! Now my Kindle is not able to reach the kindle store anymore. The amazon customer service after having spent hours resetting my device and account, now tell me after 10 days that it is a well known problem shared among lots of customers.
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We are glad to know it can help you. Another Fix - None of the above items worked for me - finally realized it was modern 2 step verification that was preventing registration.
Thank you for posting, turning off 2 step verification worked for me too. I contacted Amazon customer service which is very good, and asked them to register account to my device via serial number. I had to restart and then reset and then finally the registration worked. Glad to know that this problem has been fixed. And thank you for sharing your success. Please help and reset it so I can use it. In your case, please contact Amazon customer support to get your kindle register again.
Also I don't have a phone, so how can I bypass that requirement? Thanks Carry. So put in your normal email and password. It will say "no accounts match" then you'll get a text to your phone with a one time password make sure you have the right phone number on your account now try again with the one time password they texted you and it works!! Thank you!! This is what finally worked for me! Thank you for your feedback. We are glad to know your problem has been fixed.
One additional step - check your emails. I had been sent a 2nd step authorisation code to use in place of a password to complete registration of the device.
I then read on the internet that Kindle no longer supports generation 1 and 2 Kindles. This is why we get the message. They want people to upgrade. The internet said it will work fine unless you deregister, then it won't allow a reregister. Found this when I searched "kindle support for Fire st generation". Subscribe Submit. Internet Email.
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